INFORMATION ON SAFETY MEASURES FOR THE PREVENTION
OF NOVEL CORONAVIRUS INFECTIONS

Thank you for staying with us always.
In an effort to prevent and minimize the spread of the novel coronavirus, we are promoting proper sanitation within the facility.

<Front>

  • In consideration of the health of both customers and staff, the staff will be wearing masks as a precautionary measure.
  • All of our service staff wear masks to provide our guests to be able to have a reliable and safety stay.
  • All employees are thoroughly temperature-checked before to work.
  • We ask you to disinfect your hands with alcohol disinfectants installed in various places in the building.
  • We regularly carry out ventilation and sanitizing cleaning.
  • we are take a temperature measurement at check-in.
  • we are appropriately enforcing line restrictions at check-in/check-out payments.
  • <Club lounge>

  • For the time being, check-in/check-out at the 13th floor club lounge will be suspended.
  • Snacks are individually packaged and provided.
  • <Restaurant・Roof top bar・café>

  • Hand sanitizers are available at our hotel and restaurant entrances.
  • Please disinfect your hands when entering the restaurant.
  • We manage congestion and decentralize entry times.
  • The distance between table seats has been increased to reduce congestion.
  • For the time being, breakfast buffet and lunch will be suspended,
  • and we will prepare a set menu.
  • <Room>

  • In addition to regular room cleaning, we disinfect the parts that are especially touched (door knobs, remote controls, tables, etc.).
  • All rooms are equipped with free Wi-Fi environment, so you can work and use the internet comfortably without leaving the room.
  • ※If you are not feeling well because of a fever or coughing, please notice to our staff.
    We appreciate for your understanding and cooperation.

    SHINJUKU GRANBELL HOTEL MANAGER