GRANBELL HOTEL OTARU | In Front of the Otaru Canal, minutes walk from Otaru Stationn

Immerse Yourself in Art
and a Rooftop Bath with a View
– A Stay in Otaru

The Designers hotel take 1 minutes from Otaru canal.

Otaru, a town where the past still lingers.
Walk along the canal, admire the stone-built streetscapes, and reflect on the layers of history that shape this city.

Soothe your travel-weary body in the open-air bath overlooking Ishikari Bay.
Gaze at the city lights from the rooftop bar on the top floor.
Nostalgic lighting and local art create a uniquely Otaru-style stay.

At GRANBELL HOTEL OTARU, we invite you to spend time in harmony with the charm of the city— a peaceful moment, gently accumulated like the town’s own history.

GRANBELL HOTEL OTARU

Jozankei's most expansive spa and resort

GRANBELL HOTEL OTARU

INFORMATION

HOTEL INFORMATION

GRANBELL HOTEL OTARU

1-1 Sakaimachi, Otaru-shi, Hokkaido 047-0027 JAPAN
TEL.+81-11-299-1875（10:00 a.m.-6:00 p.m.）

MAPCODE	493 690 326*58
Check-in	Later than 3:00 p.m.
Check-out	Till 11:00 a.m.
Number of guest rooms	159 rooms
Dining	Breakfast
Credit card	VISA / JCB / MASTER / AMEX / UC / DC / NICOS / DINERS / GINREN

ROOMS

Our hotel have 7 types for the room.
For single use, family and so on, you have various choices.

Double
Superior Double
Hollywood Twin
Twin
Deluxe Twin
Universal
Corner Suite

Common equipment: TV (Internet-enabled) / Free high-speed internet (Wi-Fi) / Refrigerator / Electric kettle / Telephone / Safe / Hair dryer / Hangers / Power outlets near the bed / Hit's system (unlimited YouTube access) / Toilet with bidet function / Dream Master beds / Individually controlled air conditioning

Amenities: Bath towel / Toothbrush / Shampoo / Conditioner / Body soap / Hairbrush / Razor / Shaving cream / Slippers / Nightwear / Children's amenities (toothbrush, slippers, pajamas)

Rental items*Limited quantity.: Wheelchair / Trouser press / Air purifier / Humidifier / Iron / Hair iron (straight & curl) / Charger

BAR

Roof Top Bar

Roof Top Bar

Roof Top Bar

A rooftop bar inspired by a modern lighthouse. As night falls, the terrace transforms into a glamorous space, offering a luxurious and relaxing atmosphere. Adjacent to the bar, a private room is available for those seeking a more intimate and exclusive experience.

Floor	6F

RESTAURANT

Restaurant

Savor the flavors of Hokkaido in a bright, open restaurant. The design, featuring octagonal elements and warm lighting, creates a spacious and inviting atmosphere. Enjoy a wide range of dishes, from Hokkaido specialties to classic favorites.

Floor	1F
Hours	Breakfast: 7:00 a.m.-9:30 a.m. (L.O.9:00 a.m.)

FACILITIES

Open-Air Rooftop Bath

Indoor bath

Open-Air Rooftop Bath

An open-air bath on the top floor with a panoramic view of Ishikari Bay. Experience the ultimate sense of freedom as the ocean and bath blend into one. After a session in the auto löyly sauna—where sweeping views can be enjoyed through large windows—cool down gently in a 1.2-meter-deep cold plunge pool. Relax in the spacious outdoor rest area and enjoy a moment of true tranquility and rejuvenation.

Floor	6F

Other Facilities

1F

Lounge

An open space freely available for use while waiting to check in or meet with others.
1F

Automatic Check-in Machine

Supports credit card payments and prepayments. From searching your reservation to issuing your room key, enjoy a smart, contactless check-in—even during busy hours.

Hours 24hours.
2F

Fitness Gym

A fully equipped fitness gym is available to help refresh both body and mind.
1F

Smoking Room

The entire hotel is non-smoking. A designated smoking room is available on-site.

Hours 24hours.
6F

Coin-operated Laundry

Ideal for long-term stays, our coin-operated laundry facilities are available for a fee. You can check availability on your in-room TV screen.

Hours 24hours.
2F, 3F, 4F, 5F

Vendor Machine

Vending machines, ice makers, and microwaves are available on floors 2 through 5. Please note that alcoholic beverages are not sold in the vending machines.

Hours 24hours.
1F

Exchange Machine

Hours 24hours.

Hours	24hours.

Hours	24hours.

Hours	24hours.

Hours	24hours.

Hours	24hours.

FAQ

We'll do our best to assist you whatever your request may be.

Your Stay
Reservations
Payment
Other

Your Stay

Can I check in early?: We don’t usually offer early check in, however, it may be possible depending on availabilities. Please contact the hotel for details.

Can I Check In after midnight?: Yes, you can check in after midnight. Please inform us of your desired check in time prior to your arrival.

Can I do late check out?: We offer paid extensions until 1:00 PM at the latest. If you wish to request this, please contact the front desk in advance.
*If you check out after 1pm, you will be charged for an additional night.
To extend your check out time, please contact the front desk in advance.

Does the hotel have a curfew?: The hotel does not have a curfew. Our front desk is available 24 hours.

Do you have non-smoking rooms?: All rooms in the hotel are non-smoking rooms. If you would like to smoke, there is a smoking rooms on the 1F.

Do you allow smoking on property? In the rooms?: All rooms of our hotel are non-smoking rooms, but we do have a smoking rooms on 1F.

Do you have connecting rooms?: Unfortunately connecting rooms aren’t available.

Do you provide a baby crib (bed)?: Unfortunately, there are no cribs available.

Can I keep the same room for a few days?: Please inform us in advance, and we will make special arrangements. It may not be available depending on availabilities.

Can minors stay in a room without adults parents?: Yes, minors may stay in a room without adults parents.
However, you will be required to submit a parent consent form.
Please contact the hotel for instructions on how to do so.

Reservations

How far in advance do I need to make a reservation?: We have no rules about advance reservations. However, we recommend making reservations in advance as we offer Advance Purchase Rate.

Does the hotel have a waiting list?: We do not offer waiting lists. Please contact us directly by phone or email to get the latest updates on room availability.

Is there a cancellation fee?: You will be charged 20% of your reservation price if you cancel the day before, 80% will be charged the day of your reservation, and 100% will be charged if you do not show up at the hotel.

How do I cancel a reservation?: Please click here for confirmation, change and cancellation of reservation details.

Payment

Will children be charged?: Children under the age of 6 who do not require an additional bed will not be charged. Children over the age of 6 will be charged as an adult.

Does my reservation price include consumption tax and service charges?: Yes, consumption tax and services charges are included in your total reservation price.

When will payment be completed?: Payment for your stay will be completed when you check in. If someone other than the guest who is checking in is responsible for the payment, they will need to complete the payment in full prior to the guest’s check in. Please contact the hotel in advance if you have any further questions.

What credit cards do you accept?: We accept VISA / JCB / MASTER / AMEX / UC / DC / NICOS / DINERS / GINREN. If you are unsure if you are able to use your card, please contact the hotel in advance for clarification.

Other

Is there the Money Exchange?: We located 24-hour Money Exchange on the 1F.

Does the hotel offer wheelchair-accessible rooms?: Yes, the hotel is wheelchair friendly. We have a universal room which is completely wheelchair accessible.

Does the hotel have luggage storage?: Yes, we will keep your luggage at the front desk prior to your check in and after you check out. Please contact the front desk if you would like us to hold onto your luggage.

Can I send packages to myself at the hotel?: Yes, we can receive packages sent from within Japan and overseas at the hotel. However, we do not accept packages which require payment on delivery. Please make sure all packages you send to the hotel are pre-paid. On the shipping label, please write the reservation name of the guest at the hotel, reservation dates, reservation confirmation number and address the package to “reception”.
*We do not handle chilled, frozen, or hazardous products.

Can I send packages to other locations in Japan from the hotel?: Yes, we can help you send packages to other locations in Japan. Please contact the front desk for assistance.
*We do not handle chilled, frozen, or hazardous products.

Can I send packages overseas from the hotel?: Unfortunately we cannot help with international shipping.

Is there breakfast at the hotel?: Yes, we have breakfast from 7:00 am to 9:30 am (last entry time is at 9:00am) at the hotel. To confirm whether your reservation includes breakfast, please ask the front desk. You are able to add breakfast to any reservation for 2,500 yen (sales tax) per person.

What are the parking options at the Hotel?: We have a parking lot at our hotel, which you are welcome to use.

Are English TV channels available to watch in the room?: Unfortunately, we have no English TV channels but you enjoy some applications in English in the room.
Applications are You tube, NETFLIX, and so on.

Is there a “Lost and Found” at GRANBELL HOTEL OTARU?: Lost items may be discarded after then if there is no inquiries within 1 month.
Valuables such as cash ,valuable securities and precious metals are handled according to the law and regulations.
Please note that if food and beverage are left behind after check out, they may be disposed on the day.

ACCESS

GoogleMap

1-1 Sakaimachi, Otaru-shi, Hokkaido 047-0027 JAPAN

MAPCODE：493 690 326*65

Coming from the airport

Double

Double rooms located on the 2nd to 5th floors.
Perfect for a wide range of guests, including friends traveling together or couples on a sightseeing trip.
Each room features a spacious 160 cm-wide bed to ensure a comfortable night’s sleep.
Suitcases can be stored in the space under the bed.

Sizes	18m²	Bed Width	160cm	Capacity	2 persons

Superior Double

Superior Double Rooms located on the 3rd to 5th floors.
Ideal for a variety of guests, whether you're sightseeing with friends or visiting on business.
A spacious 160 cm-wide bed ensures a comfortable and restful stay.
Suitcases can be stored in the space under the bed.

Sizes	24m²	Bed Width	160cm	Capacity	2 persons

Hollywood Twin

Hollywood Twin Rooms located on the 2nd to 5th floors.
Ideal for a variety of guests, including friends or couples on a sightseeing trip.
Two beds are placed side by side, allowing the room to be used as a double if desired.
Suitcases can be stored in the space under the bed.

Sizes	18～21m²	Bed Width	110cm Bed×2	Capacity	2 persons

Twin

Twin Rooms located on the 2nd to 5th floors.
Perfect for a variety of guests, including friends or couples on a sightseeing trip.
These simple yet functional rooms are suitable for a wide range of occasions.
Suitcases can be stored in the space under the bed.

Sizes	19～21m²	Bed Width	110cm Bed×2	Capacity	2 persons

Deluxe Twin

Deluxe Twin Rooms located on the 3rd to 5th floors.
Perfect for a wide range of guests, including friends, families, or groups traveling together.
With the use of a sofa bed, the room can accommodate up to three guests.

Sizes	37m²	Bed Width	122cm Bed×2 + SofaBed	Capacity	3 persons

Universal

Barrier-Free Rooms located on the 2nd and 3rd floors.
Designed with a step-free layout to ensure a comfortable stay for elderly guests and those using wheelchairs.
Equipped with handrails in the bathroom and toilet, these universally designed rooms offer a safe and accessible environment for all guests.
Suitcases can be stored in the space under the bed.

Sizes	21m²	Bed Width	110cm Bed×1 + SofaBed	Capacity	2 persons

Corner Suite

Corner Suites located on the 2nd to 5th floors.
Spacious rooms that can accommodate up to four guests with the use of a sofa bed—perfect for families or groups.
Enjoy the tranquility and added privacy that only a corner room can offer.

Sizes	54m²	Bed Width	122cm Bed×2 + SofaBed×2	Capacity	4 persons

Stay in Hokkaido at GRANBELL HOTEL OTARU

1 minutes from Otaru Canal.

1 minutes from Otaru Canal.